Why it’s important to make ‘I don’t know’ a call to action for life

Posted on by thedigger0

What comes to mind when you hear ‘I don’t know’? It can momentarily stop us in our tracks wondering how to move forward. More information is required.

Should we feel comforted by an individual who says ‘I don’t know’? It could have been worse. You may have received the answer, made a decision, acted upon it and found it was wrong.

We’re more careful and deliberate once it’s realised there is a price to pay for delivering inaccurate information. This is why it’s important to make ‘I don’t know’ a call to action for life.

Bad habits

Don’t get into the habit of stopping at ‘I don’t know’. It means go and find out. Go in search of!

If you can’t locate up-to-date information, which in this day and age is highly unusual; reach out to a person you rely on for correct details.

‘I don’t know’ doesn’t exempt you from further follow-up.

Make it a life commitment to locate current information before sharing.
Be proud to have your name attached to the facts being supplied.

Customer service

The service industry is where people rely on others to perform duties. It’s also where lots of questions are asked and answered. It’s okay not to have immediate solutions on hand.

A customer asks you a question. There are many ways to answer.

I don’t know
I think it could be …
Oh, I don’t know. If you give me a couple of minutes I will go and find the answer.
I am not sure; do you mind having a look around while search for the answer?
I think it could be this but let me go and cross check to make sure I am giving you the right answer.
At ……. we pride ourselves on sharing accurate information. I have an idea but give me a moment so I can check to ensure I pass on the right information.

Continue reading→

Confidence – A Trademark You Talk, Walk and Wear.

Posted on by thedigger0

There’s an attractive air about confidence. It’s like a magnet, we’re drawn to people who are comfortable in their own skin. It’s a self-belief that blossoms internally yet presents and shines outwardly. A talk without talking. It taps on shoulders and gets people’s attention.

Putting your skill set and abilities to work.

Confidence is a billboard for exploiting all the good points. Using these mastered tools, highlighting strengths. Aware that there are limitations. You’re not daunted or ignoring them. They’re not what are utilised when dealing with others.

Confidence is a billboard for exploiting all the good points. Using these mastered tools, highlighting strengths. @thedigger0 Share on X

Not all of one’s life has to be full or complete to feel confident. Self-assurance easily adjusts to changes that can be made. Accepting what is not shiftable.

You have a university project to complete. Its way over your head. You know little of the subject. Yet you utilise all your strengths to accomplish this goal to the best of your ability. Breaking down this assignment into small achievable steps. With lots of hard work you recognise you’re more than capable of meeting the set requirements.

Continue reading→

Communication Styles You Don’t Want To Be Good At.

Posted on by thedigger0

We all know of a radio shock jock or a TV personality that is notorious for their obnoxious or confrontational outbursts. Some people are hired for this specific reason.

Imagine being offered a job because your known as a loud mouth. You have a reputation for making people defensive. You’re recognized as antagoniser. This identifies you as not having a communication filter.

Two schools of thought.

When an individual communicates without diplomacy it appears as if they don’t care about what others think of them. However, this very action highlights they don’t put themselves first.

When we respect ourselves; we are mindful about how we send out our verbal messages. We don’t need to be liked, we are not asking for acceptance or approval. We are saying – “I value who I am”. The consideration of others is not a sign of weakness. It’s a leadership quality, encouraging open dialogue.

The consideration of others is not a sign of weakness. It's a leadership quality, encouraging open dialogue. @thedigger0 Share on X

The type of communicator you are highlights what you feel about yourself, not what you feel about others. We understand this because we can only be responsible for our own words and actions.

What are we saying about ourselves if we feel the need to floor someone with unkind words or by teasing them (some refer to this as roasting) in front of others? To blurt out whatever comes to mind in an emotionally charged situation is not power, but lack of self-restraint.

Continue reading→

How to Market Your Product. The 33.33333333333333 % Rule.

Posted on by thedigger0

The 33.33333333333333 Rule.

It appears as if competition is everywhere. I’m about to show you how to be rid of this false assumption. Putting competition back in its place, right where it belongs. Presenting your product as if there is nothing quiet like it on the market.

The 33.33333333333333 % rule.

The marketing place is divided up into three parts of the population.

A ⅓ of the world are willing to purchase your product – they would have done so by now, had they known about it. They require very little persuasion. Your product is ideal for them.

This ⅓ of the population is where you are required to be at peak performance. They are not easily swayed by your brand. These people will only be tempted by your product if you present your best prepared marketing pitch. If you have a sloppy approach you will lose them completely.

When these sceptics start to question your authority on your product you are able to navigate every query with reasonable and honest answers. In these moments your abilities and beliefs will shine through naturally adding another characteristic to your product. “YOU”.

This ⅓ of the population are NOT your people. It may or may not be the product. It could be something they just don’t like in you. It is of little importance what it is, because they are just NOT your people.

Continue reading→